Return & Exchange Policy

Last updated: August 2026

Exchanges at any store

Bought something that doesn’t fit or suit? You can exchange it at any Just For U store — bring the original bill, with the product unused, unwashed and with all tags and packaging intact.

How to start

Message us on WhatsApp at +91 70752 47111 with your bill and the item you’d like to exchange, or simply walk into your nearest store. Find one on the Our Stores page.

Items that can’t be exchanged

For hygiene reasons, innerwear, socks, feeding items (bottles, nipples, sippers), cosmetics and personal-care products cannot be exchanged once opened.

Delivered orders

If a delivered item arrives damaged or incorrect, send us a photo on WhatsApp the same day and we will arrange a replacement.

Refunds

We offer product exchange or store credit. Please confirm exchange timelines with your store at purchase, as they can vary by product and brand.